14535 - Senior Director – Customer Excellence

**Together we change lives.**

**Kelly is a team of experts driven by our belief that the impact of the right person in the right job is limitless.**

No matter where you are in your career journey you can apply your knowledge and passion to move people, organizations, and communities forward. You’ll have opportunities to grow your expertise and capabilities, both professionally and personally. As a team we celebrate inclusion, caring and collaboration. As a company we value your contribution, we work with integrity, and we always put people first – so your impact really will change lives.

Our **Senior Director, Customer Excellence (MSP)** is a strategic, execution-focused leader responsible for advancing service delivery maturity, operational excellence, and continuous improvement across enterprise MSP workforce programs. This role focuses on elevating service quality, improving program performance, and building scalable delivery models that drive strong,...