24/7 Global Operations Coordinator: Frontline Case Manager

Crisis24 Group in Singapore is seeking a Global Operations Coordinator to manage inbound and outbound communication with clients, stakeholders, and customers. The role requires effective multitasking, professional communication, and empathy while handling various customer service scenarios.

The ideal candidate will work in a dynamic environment, ensuring compliance with service level agreements and efficiently managing case work. A passion for delivering exceptional service and maintaining data integrity is essential.