24x7 Cloud & Network Incident Lead

Singapore Telecommunications Limited is seeking a skilled individual to provide 24x7 standby support for cloud-based infrastructure, ensuring high availability and performance. You will manage Level 2/3 incidents, conduct root cause analysis, and oversee configuration and change management processes.

The ideal candidate should possess a degree in Engineering, Telecommunication, or a related IT discipline, with at least 5 years of experience in network infrastructure support. Professional certifications in Ribbon SBC and CCNA are preferred for this role.