Access Ambassador

Marina Bay Sands · singapore, sg, singapore, sg, Singapore

Location

singapore, sg

Job Type

Full Time

Posted

July 21, 2026

Job Description

  JOB SCOPE
 
  
  Customer Relations 
 Ensure compliance with regulations related to restricted access points within Casino HLGA area.
 Actively manage HLGA entrance points to ensure that no membership breaches of entry regulations occur.
 Proactively greet guests, visitors, and others within the casino environment.
 Exhibit a professional attitude and readiness to assist guests, upholding Marina Bay Sands standards of customer service through proficiency in property knowledge, professional presentation and building of customer relationships.
 Handle ad hoc customer requests and complaints in a timely manner, resolving when possible and escalating when necessary.
 Work flexibly to contribute to a supportive team environment
  Communication 
 Maintain a positive rapport and professional interaction with all Casino Operations Team Members and those from other Departments.
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