Account Director / Manager(Large Healthcare / Pharma Clients) – IT Services and Solutions

Job Title: Account Director IT Services & Solutions

Experience: 12-15+ years

Location: Bay Area, California (Hybrid/Onsite as required)

Job Brief

We are looking for an experienced Account Manager to grow and manage a key client in the healthcare and life sciences industry. This role is about building trust, expanding business, and making sure our client is happy. You will focus on digital marketing and customer experience solutions, helping the client succeed while driving revenue growth and long term partnership.

Responsibilities

• Be the main point of contact for the client
• Build strong relationships with Marketing, IT, Procurement, and Vendor teams
• Grow the account through upselling and cross selling IT services
• Create account growth plans that match client priorities
• Mee...