Account Manager

Devonshire · Rotherham, England, United Kingdom

Location

Rotherham

Job Type

Permanent

Posted

June 02, 2026

Job Description

 Our client, a leading customer communications company, is looking for an Account Manager to join their team of customer-focused solutions providers.
 As an Account Manager, you will be leading a small team of internal Account Executives as part of the wider Customer Service department. Ensuring all customers receive the best possible customer experience whilst supporting and managing a busy team.
  Main Duties: 
 Ensure exemplary customer service is delivered at all times across your team
 Ensure scheduled reports and tasks are completed in full and on time for your team
 Work with the Senior Account Managers to support colleagues and delegate tasks across the team where relevant
 Point of escalation for customer complaints
 Support team to deliver resolutions for ongoing service issues
 Formalise and document best practice for processes across your team
 Prioritise workload to ensure a balanced ap...
        

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