Account Manager – SMB/ Managed Services

As an Account Manager – SMB / Managed Services, you will be responsible for growing and nurturing Horizon’s SMB and Managed Services client base through relationship-focused account management and proactive new business development. This role ensures high-quality client experience, long-term retention, and strategic expansion of Horizon’s Managed Services, cybersecurity, cloud, and Professional Services offerings.

Position Description

• Promote and embody the corporate culture and Horizon’s core values in all interactions.
• Encourage and foster a similar mindset within and across Horizon teams through day‑to‑day interactions.
• Collaborate with cross-functional teams where opportunities arise to streamline processes and improve overall efficiency.
• Other duties as required.

Key Responsibilities

• Act as the primary point of contact for assigned clients, ensuring exceptional service and long‑term retenti...