Location
zug
Job Type
Full-time
Posted
July 21, 2026
Job Description
Job Responsibilities
- Identify and acquire new customers through outbound and inbound sales activities in close collaboration with our Business Development Representative and the marketing team.
- Manage and grow a portfolio of existing customer accounts (MSPs, ITSPs, large SMBs).
- Serve as the primary point of contact for customer inquiries and requests.
- Build strong, long‑term relationships with key stakeholders on the customer side.
- Identify upselling and cross‑selling opportunities to maximize customer lifetime value.
- Own the sales cycle for new customers, from first contact to closing and onboarding.
- Coordinate with internal teams (platform, product, business operations, finance) to deliver solutions.
- Support the first phase of the onboarding of new customers.
- Monitor account performance and provide regular reporting and insights.
- Proactively identify risks and resolve issue...