Account Manager/Service Delivery Manager at Bangalore

INES EIT Services India P. Ltd [Formerly Hewlett Packard Global Soft India P.Ltd] · Bengaluru, Karnataka, India

Location

Bengaluru

Job Type

Full time

Posted

July 14, 2026

Job Description

Job Description:
Client Manager
Location: Bangalore
Role Summary
BA will be responsible for managing strategic client relationships, driving account growth, and ensuring successful delivery of IT services and solutions. This role serves as the primary interface between the client and delivery teams, ensuring customer satisfaction, operational excellence, and business outcomes.
Key Responsibilities
Build and maintain strong relationships with client stakeholders.
Serve as a trusted advisor, understanding client business goals and technology needs.
Drive account growth through upselling, cross-selling, and identification of new opportunities.
Oversee project and service delivery, ensuring adherence to scope, timelines, quality, and budget.
Lead governance reviews, manage risks and escalations, and ensure contractual commitments are met.
Collaborate with delivery, project management, and s...
        

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