Job Description
Core Responsibilities
Greeting Visitors
Welcome guests, clients, and customers warmly and professionally.
Offer assistance, refreshments, or directions as needed.
Answering Calls
Handle incoming calls promptly and courteously.
Direct calls to the appropriate departments or take messages.
Managing Appointments
Giving Guest Access that has sales appointments
Visitor Management
Register guests and issue visitor passes.
Inform staff of arrivals and ensure compliance with sign-in/out procedures.
Handling Mail and Deliveries
Receive, sort, and distribute incoming mail.
Manage courier services and outgoing post.
Administrative Support
Maintain reception area cleanliness and order.
Customer Service
Deal with queries, complaints, or concerns professionally.
Provide information about the company, services, or premises.
Ensure a positive customer experience at all tim...