Admin Support Officer

Job Summary

We are seeking a highly organized and proactive Electronics Administration Support Officer to provide administrative support to our Electronics team. This role is responsible for coordinating service administration, scheduling maintenance work, maintaining accurate records, supporting field technicians, and delivering exceptional customer service.

Working closely with the Electronics Manager, you will ensure day-to-day administrative operations are completed accurately, efficiently, and on time. This is an excellent opportunity for someone with strong administrative experience who enjoys working in a fast-paced environment and supporting Australian clients.

Key Responsibilities

Customer Service & Communication

• Answer incoming phone calls and direct enquiries to the appropriate team members.
• Monitor and manage shared inboxes.
• Respond to customer enquiries promptly and professionally.