Advanced Associate, Customer Success

**Your Opportunity**
+ You will join our Traditional Processing, Ondemand and Onscreen Team which is part of the Qualification Processing Department. The department consists of several areas which work together to deliver General Qualifications, Vocational Qualification and On-demand Qualifications.
+ The team are responsible for various processes, including the result resolution and closedown of results for paper based and onscreen tests, T Level and PEIC processing and closure, candidate malpractice, traditional processing of examination papers, and item level mark capture for series-based qualifications.
+ You will be required to support all processing activities within the team as priorities dictate.
**Your primary responsibilities**
+ Processing of paper-based examination material from receipt to result
+ Monitoring onscreen and OnDemand examinations and tests to ensure results issued, including the reviewing of examinations taken remotely
+ Monitoring of exam...