Advanced Medical Support Assistant

Summary The incumbent serves as a Medical Support Assistant in Home Based Primary Care for HBPC Nurse Manager and Medical Director of the Home Based Primary Care (HBPC) Program of Geriatrics. Responsibilities VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo Receives telephone calls including those from seriously ill patients or their family members. Ascertains the identity of the caller and the nature of the call to triage for urgency. Receives and opens incoming correspondence, screening items to be handled personally and appropriately forwards or establishes suspense files for those items requiring later action by staff. Assures that critical calls and correspondence are forwarded appropriately and that all patient information is made available to clinical staff. Creates, copies, edits, stores, retrieves, and prints a variety of correspondence and documents (letters, minutes, memos, reports, calendar, etc.), from handwritten drafts into final copy. May be...