After Sales Customer Service Representative

Gratitude Philippines · angeles, pampanga, Philippines

Location
angeles
Job Type
Full-time
Posted
June 08, 2026

Job Description

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Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Annual Company Trip, Free Meals, Sleeping Quarters

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Description

  • Provide exceptional after-sales support to customers through various channels.
  • Assist customers with product inquiries, concerns, and service requests.
  • Manage customer scheduling and ensure timely follow-up on service issues.
  • Analyze customer problems and provide effective solutions promptly.
  • Maintain accurate records of customer interactions and feedback.

Requirements

  • Educational Qualifications: Bachelor’s degree in a relevant field
  • Experience Level: 1-3 years in international voice account in bpo sector
  • Skills and Competencies: Proficiency in English language, strong cus...

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