After Sales Customer Service Representative

Overview

WE ARE HIRING!

Company: CNX (Concentrix)

Account: Telco

Site: Clark, Pampanga & Alabang

Salary Package: ₱20,000- ₱25,000

Work Set-up: On-site

Schedule: Shifting

Employment Type: Full-time Job

Job Description

The Telco Representative handles customer inquiries related to mobile, internet, or cable services, providing accurate information and excellent customer support.

Responsibilities

• Answer customer inquiries via phone or chat
• Resolve billing, technical, or service-related concerns
• Provide accurate information about products and services
• Ensure customer satisfaction and proper documentation

Qualifications

• High School Graduate (Old Curriculum)
• Senior High School Graduate
• College Graduate or Undergraduate
• No work experience required
• No BPO experience required
• With good communicati...