Air Logistics Customer Care Manager

It's more than a job

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

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The core purpose of the Customer Care Manager and their responsibility is to:

• Lead and manage the national / local CCL team/s to grow, retain and serve the national / local CCL Customer base through commercial, local customer ownership while maximizing profitability. The Customer Care Manager must lead by example with a passion for customer service delivery. The Customer Care Manager is responsible, on national or location level, to manage and enhance an exceptional ...