Job Description
Job Title: Customer Service Specialist (German Speaker)
Project: Airline Legal Advisor
Location: Lisbon,Portugal
Schedule: Monday–Friday, 08:00 – 17:00 (Portuguese time)
Starting date: 13/July
Days Off: Saturday & Sunday
Salary: 1100€ (paid over 14 months)
Performance Bonus: 175€ (paid over 11 months)
Attendance Bonus: 75€ (paid over 11 months)
Meal allowance: 7.6 Euros per working days
About the Role
We are looking for a German‑speaking Customer Service Specialist to join an international airline support team. In this role, you will assist passengers throughout their travel journey by providing accurate information, resolving issues, and ensuring a smooth and positive customer experience.
You will interact with customers through phone, email, and other support channels while delivering professional, empathetic, and solution‑oriented support.
Key Responsibilities
Provide cust...