AIRTAC / Aircraft On Ground (AOG) Solutions Systems End-to-End Leader (M/F)

Job Description:

Airbus Commercial Aircraft is looking for a Solution System End to End Leader m/f to join our Customer Care Centre Operations, based in Toulouse, France.

Within the Customer Care Centre Operations, you will become a member of the AIRTAC Systems AOG Solutions End-to-End Leaders team in charge of managing the resolution of Aircraft On Ground (AOG) Events and Urgent queries received from Customers related to all Systems ATA Chapters.

The AOG Systems End-to-End Leaders work on a 24/7 or on a 7/7 shift pattern. A specific premium (prime) is granted on a monthly basis accordingly.

Your challenges:

• Provide efficient and tailored support to our customers facing urgent technical matters while ensuring safety:

  • Build a resolution strategy which will enable the return to...