Alternative Ops Transfer Agency, Senior Associate

Responsibilities

• Provide oversight of the Transfer Agency team, managing key priorities on a daily basis, planning teamwork, managing team resources including recruitment of new staff.
• Responsible for the effective management of the team and all associated HR Policies, performance and career developments.
• Building and maintaining client relationships through regular meetings, forums, ensuring effective communication and client satisfaction and act as point of contact for client escalation.
• Responsible for the final sign off on internal (e.g. NAV), client and investor reporting to ensure all fund activity is recorded accurately and in line with agreed Policies and Procedures. Including taking full ownership on daily, cash and trade reconciliations.
• Proactively identify gaps in internal key controls and work with wider TA manager/director group to close gaps, while promoting a risk awareness culture within the team to drive th...