Location
Raleigh
Job Type
fulltime
Posted
July 03, 2026
Job Description
Job Purpose: to care for the business as a whole, proactively solve problems, plan for the future, and care for the culture
Reports to: Executive Director or other assigned Senior Leader
Job Overview: Leads are high-level leaders. Seeks to grow the business, develop leaders, and proactively solve and prevent problems. They take ownership and ensure that all problems are solved quickly and efficiently.
Expectations:
- To solve complex, big-picture problems of the business through report analysis (CEM, Labor, etc.)
- To have a passion for developing leaders
- To protect the culture
- To hold Shift Leaders and Team Members accountable
- To be present during peak volumes to assist the team and leaders with coaching, perspective, and feedback
- To provide clear goals for the team that impact daily operations and results
- To have a passion for continuously improving the business
Requirement:
- 12+...