Location
Houston
Job Type
Full Time
Posted
June 07, 2026
Job Description
Retail Information Systems is seeking a skilled and motivated Application Support Engineer to join our growing technical team. This role is ideal for an experienced IT professional who enjoys solving complex technical problems, working with modern monitoring and analytics tools, and supporting clients' business-critical systems.
This position plays a key role in supporting client environments through proactive system monitoring, troubleshooting, and data analysis. The ideal candidate will be proficient with Remote Monitoring and Management (RMM) tools, specifically NinjaOne, and experience using Power BI to analyze operational data and system performance.
At RIS, our engineers are empowered to diagnose issues, implement solutions, and continuously improve the environments we support. Our systems operate primarily in a Microsoft Windows and Oracle-based environment, supporting a diverse range of retail and business clients.
Key Responsibilities
...
This position plays a key role in supporting client environments through proactive system monitoring, troubleshooting, and data analysis. The ideal candidate will be proficient with Remote Monitoring and Management (RMM) tools, specifically NinjaOne, and experience using Power BI to analyze operational data and system performance.
At RIS, our engineers are empowered to diagnose issues, implement solutions, and continuously improve the environments we support. Our systems operate primarily in a Microsoft Windows and Oracle-based environment, supporting a diverse range of retail and business clients.
Key Responsibilities
...
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