Application Support Specialist - Root-Cause Resolver&Advocate

KALPATARU COMPUTER SERVICES PRIVATE LIMITED in Veracruz, Mexico is seeking a capable support analyst to work with software applications. You will understand customer environments, reproduce issues, and coordinate with development teams to resolve root causes.

Ideal candidates have a Bachelor's in CS or related field, hands-on SQL querying, and strong communication skills. Linux/Windows familiarity and experience handling severity tickets are a plus; you'll engage across onsite, email, phone, and