Application Tech Support Practitioner

Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.

Summary

As an Application Tech Support Practitioner, you will engage with clients to ensure the smooth operation of Microsoft Teams Infrastructure. Your typical day will involve addressing client inquiries, troubleshooting issues, and providing solutions to enhance user experience. You will utilize your communication skills to maintain high-quality service and ensure that systems are functioning optimally, while also collaborating with team members to share insights and improve processes.

Roles & Responsibilities

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Con...