Location
méxico
Job Type
Full-time
Posted
May 31, 2026
Job Description
Void Money Orders already with Issued Status, Notify GFPS to update in their system as well, once received confirmation from GFPS, proceed in updating status to void, respond that the task has been completed.
Correct out of sequences and notify HelpDesk to reach out to the agent to help them get back in sequence.
Work on projects with Product Management and IT:
1. To facilitate/automize Fixing out of sequences by ranges (current process is one by one).
2. Get rid of Failed/Unknown status, proposal is to show the agents a screen informing that MOs were not processed successfully, the question would be: Was it sold and given to the Customer? YES or NO, if YES, they this MO would be processed as Issued and Accounted for, if answer is NO, then MO would be processed as Void and no accounting action would be taken.
These projects would require proving Product Management and IT examples of current process and testing.
Accounting, review daily clearings, bank recs, post clear...
Correct out of sequences and notify HelpDesk to reach out to the agent to help them get back in sequence.
Work on projects with Product Management and IT:
1. To facilitate/automize Fixing out of sequences by ranges (current process is one by one).
2. Get rid of Failed/Unknown status, proposal is to show the agents a screen informing that MOs were not processed successfully, the question would be: Was it sold and given to the Customer? YES or NO, if YES, they this MO would be processed as Issued and Accounted for, if answer is NO, then MO would be processed as Void and no accounting action would be taken.
These projects would require proving Product Management and IT examples of current process and testing.
Accounting, review daily clearings, bank recs, post clear...