Assistant Accommodation Manager

Sanctuary Students · London, England, United Kingdom

Location
London
Job Type
Full-time
Posted
June 06, 2026

Job Description

The role of Assistant Accommodation Managerwill include:
  • Providing customer service at reception, welcoming customers and providing a good first impression

  • Reporting maintenance issues and liaising with relevant individuals to ensure repairs are completed and residents informed

  • Collecting rent from customers and monitoring the debtor list

  • Ensuring compliance checks are completed in line with legislation and policy

  • Supervising a team of General Assistants, providing guidance, support and promoting the development of staff

  • Developing and maintaining excellent relationships with internal and external customers
  • Skills and experiences:

  • Experience in a similar role in a customer service background is essential

  • Level 3 qualification or equivalent in business administration or customer service is desirable

  • Excellent communication and customer service skills

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