Job Description
At Maersk, we have big plans for logistics and services. Our ambition is nothing less than to become the global leader in integrated logistics, offering a truly end-to end service that makes trade simpler and easier than ever.
We are entrepreneurs at heart, we embrace every change as an opportunity. The diverse perspectives and contributions of our people are a unique advantage as we cross each new frontier.
Every day we challenge ourselves to do better, and we encourage each other to do the same.
Are you ready? Let’s go. All the way, into the amazing.
客服青训：
专业知识：
-精通货运流程，熟悉报关流程，了解仓库运营知识和仓库系统WMS
-能够制定项目中级难度的解决方案
商务意识：
-能有效进行商务沟通，有一定的归纳、梳理、分析和总结能力，能判断出问题的关键点并及时跟进
-对项目收入和支出有清晰概念，有良好的成本意识，能***限度创造合理利润
沟通技能：
负责项目对内对外的沟通：
-对外沟通：
与客户、供应商、货代保持良好沟通，快速反馈，高效跟进
-对内沟通：
与客服内部、关务、运输、运营和其他辅助职能部门保持密切高效沟通，以保证日常业务的正常运行
-语言要求：
根据项目需求，需要对港澳或国外客户的岗位要求粤语或英语听说读写能力良好
流程管理：
-协助客服经理制订项目SOP，确保项目各环节按照SOP执行
-定期回顾和优化项目操...