Assistant General Manager: Membership & Lobby Operations

Shape member experiences as Assistant General Manager, focusing on membership sales and enhancing lobby operations. Lead initiatives to grow our community engagement.
In this dynamic full-time position, you will drive membership acquisition while ensuring an exceptional environment during trial visits. Your role encompasses overseeing lobby experiences, responding to member requests, and managing ancillary revenue activities. With a focus on coaching and developing staff, you will play a pivotal role in enhancing member satisfaction and retention.
Key Responsibilities:
• Lead enrollment of new members through engaging experiences
• Ensure a vibrant atmosphere in the centre lobby
• Address member inquiries across various channels
• Oversee all ancillary programs and staffing needs
• Coach team members to optimize performance
Requirements:
• Strong organizational and communication skills
• Emotional balance and competitive spirit
• Leadership qualities an...