Assistant Guest Experience Manager (Bokashi)

As Assistant Guest Experience Manager, you'll be the connective tissue between our guests, our team, and the Bokashi brand. From the moment a guest walks in to the moment they leave, you make sure every touchpoint reflects who we are — warm, intentional, and rooted in sustainability.

Bokashi is part of LYD Bali Group, a family of lifestyle venues in Bali driven by community, creativity, and conscious hospitality. You'll report to the Operations Manager and Restaurant Manager, and work across FOH, BOH, Bar, and Cashier teams.

What you'll own

Guest journey

Own every touchpoint — arrival, seating, service, farewell — and ensure each one feels effortless.

Brand ambassador

Represent Bokashi at events, respond to reviews, and embody our service philosophy in every interaction.

Team supervision

Assist in recruiting, training, scheduling, and developing host and flo...