Assistant Lead Concierge

Stratton Amenities is a full-service concierge solution providing luxury, hotel-style front desk concierge services for upscale apartments and condominium buildings. Our mission is to create the most hospitable experience for our associates, residents and clients. As the Assistant Lead Concierge, you will help guide a team of concierge ambassadors to ensure outstanding guest service experiences are being delivered to our residents, guests and prospects. Providing an exceptional living environment for our residents is something we feel passionately about and this is your opportunity to ensure our residents are receiving best-in-class service. Position Requirements Passion to deliver exemplary service and hospitality Excellent verbal and written communication skills Great leadership skills Excellent problem-solving skills Outstanding rapport and relationship building skills Takes pride and ownership in the position and property Ability to listen and react quickly to residents and guests ...