Assistant Manager, Consumer Services & Investigation (Systems Governance Branch)

[What the role is]

We are looking for an Assistant Manager to join the Consumer Services & Investigation (CS&I) Division of the Data Innovation & Protection Group of IMDA.

The Systems Governance Branch under CS&I plays a leading role in managing the IT systems used by staff and public users, in support of our enterprise objective of building a trusted data environment for businesses and consumers. The candidate will play an active role in managing various systems, including the national Do Not Call (“DNC”) Registry and inhouse case management system. This will include overseeing the ongoing maintenance of the systems, management of system changes and contribution to the planning and implementation of future enhancements for better efficiency and greater user experience.

[What you will be working on]

• Manage the operations of the systems to ensure continual availability and performance the system.
• Collaborate closely...