Assistant Restaurant Manager (WSET / CoM)

Job Description: Assistant Restaurant Manager (ARM) – Fieno
Location: Colaba, Mumbai
Brand: Fieno – Italian Fine Dining (Churchgate Hospitality)
Role Overview
The Assistant Restaurant Manager (ARM) will be responsible for driving guest experience, service excellence, and floor leadership at Fieno.
This role requires a wine-forward hospitality professional with formal WSET certification , strong service fundamentals, and the ability to elevate dining into a curated, narrative-led Italian experience inspired by Campania .
Key Responsibilities
1. Guest Experience & Floor Leadership
Lead service on the floor to deliver warm, anticipatory, and personalized dining experiences
Ensure each table receives story-driven service aligned with Fieno’s philosophy (craft, provenance, nostalgia)
Handle VIP guests, reservations, and special occasions with finesse
Proactively manage guest feedback, recovery, and relationship building
2. Wine & Beverage Excel...