Location
London
Job Type
Full time
Posted
June 05, 2026
Job Description
Principle accountabilities
Customer Experience
- Responsibility for delivering a premium, proactive and innovative workplace experience to customers.
- Strengthen relationships with our existing customers by proactively engaging with them and listening to their needs, whilst striving to exceed customer expectations.
- Lead by example in delivering a professional, focused service, resulting in customer loyalty and repeat business.
- Contribute to the annual customer survey process, taking responsibility for creating and implementing any resulting action plans.
- Position Landsec as the partner of choice.
Financial Management
- Responsibility for the management of financial and commercial risk, setting of budgets and controlling finances within budget parameters.
- Regular reporting to customers (and the business) on progress against forecast.
- Ownership of...