Assoc., Expérience client

Title

Customer Experience Associate

Rémunération

$22.50 - $28.33 CAD

Lieu

Edmonton, Alberta, Canada

Horaires

15 heures

Description du poste

Vous êtes le premier point de contact avec nos clients, assurant une expérience agréable et personnalisée tout en effectuant les opérations bancaires quotidiennes.

Responsabilités

• Process financial transactions like deposits, withdrawals, and bill payments following company policies and regulations.
• Understand customer needs to recommend suitable banking solutions.
• Respond to and resolve customer concerns using standard procedures and escalating when necessary.
• Achieve assigned goals and business objectives by promoting banking solutions and completing tasks accurately and timely.
• Connect personally with customers and advise them on banking solutions and processes.
• Contribute to a positive, diverse and equ...