Associate Customer Success Manager (GSA)

Are you passionate about helping global advertisers achieve success across today’s evolving digital landscape? As an Associate Customer Success Manager on our Global Strategic Accounts team, you’ll play a critical role in helping Smartly’s largest and most innovative customers execute, optimize, and scale campaigns across paid social and programmatic media. You’ll work hands‑on with Smartly’s creative and automation technology to deliver operational excellence—setting up campaigns, building reports, troubleshooting integrations, and driving adoption of our platform. This role combines analytical problem‑solving with day‑to‑day execution to ensure customers achieve measurable outcomes and long‑term success.

Responsibilities

• Partner with Customer Success Managers and GSA Leads to deliver strategic and operational excellence for enterprise customer accounts.
• Support customer onboarding, training sessions, and quarterly business reviews to drive plat...