Associate Director, Web Operations

Novartis · insurgentes, insurgentes, Mexico

Location
insurgentes
Job Type
Full-time
Posted
May 30, 2026

Job Description

**Summary**:
The Associate Director, Web Operations will be responsible for managing and optimizing website operations as part of Studio Operations. The solution is designed as an “in-house” capability for website design and authoring operations across all US-promoted brands, ensuring full compliance on all related assets and achieving measurable operational efficiencies, quality, and cost-saving goals. This role will ensure the in-house service establishes all capabilities with consistent standards and processes that are fit for purpose.
The role will manage the production process, drive adoption, and enable operational and delivery excellence to meet the evolving needs of the business. It will be a key interface driving operational excellence across Integrated Marketing Operations (IMO), Holding Companies, and all related stakeholder parties.
The role will lead co-located teams (US, India, Mexico, Ireland, etc.) to continuously enhance and elevate web operations to ensure ex...

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