Associate Security Engineer UAE National

• Assist in responding to technical support inquiries related to Network Security products (Firewalls, email security, DLP solutions, Broadcom IGA, Symantec EDR etc.)
• Help analyze and troubleshoot basic technical issues under the guidance of senior engineers.
• Document support cases, troubleshooting steps, and resolutions in the ticketing system.
• Collaborate with team members to elevate complex issues and learn from their expertise.
• Participate in knowledge base creation and maintenance for common issues and solutions.
• Stay updated on cybersecurity trends and product updates to enhance your technical knowledge.

Qualifications and Skills

• Bachelor’s degree in computer science, Information Technology, Cybersecurity, or a related field.
• Basic understanding of network architecture, computer systems, and security protocols.
• Strong interest in cybersecurity and eagerness to learn abo...