Associate Specialist, Customer Support

Merck · Charleston, WV, United States

Location
Charleston
Job Type
Full-time
Posted
July 18, 2026

Job Description

**Job Description**

**Role Summary**

For over 130 years, we have pioneered groundbreaking science. Today, we are driven by continuous innovation to develop breakthrough medicines, vaccines and technology. Rooted in direct experience on the farm and in the clinic, we work hand in hand with our customers every step of the way.

Our singular focus is to empower those who care for animals, helping them manage their vital responsibility with confidence. Because when it comes to animal health, **no one sees it like we do.**

The Associate Specialist, Customer Operations Support is an entry-level professional role responsible for supporting established processes across Customer Care, Customer Master, Pricing, and Accounts Receivable/Collections.

Under the guidance of leadership, this role executes defined tasks, assists in issue resolution, maintains data accuracy, and contributes to continuous improvement efforts. The Associate Specialist works ...

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