Associate VP - Operations

CSM Technologies is hiring qualified candidates who can provide end-to-end P&L ownership for delivery accounts, including revenue growth, cost optimization, and margin improvement. S/He must have relevant experience in operations, delivery, or business management within IT / IT services organizations.

Experience: 15 to 18 years

Qualification: BE / B.Tech / MCA

Job Location: Delhi/Patna

Job Profile

• Manage end to end operations for assigned accounts or portfolios, ensuring smooth delivery and execution.
• Own account-level P&L, including cost control, margin adherence, and revenue realization.
• Oversee contract execution and compliance, ensuring commercial terms and SLAs are met.
• Handle client escalations and service issues, working closely with delivery and support teams for resolution.
• Track project milestones, schedules, and scope, ensuring timely a...