Location
baguio
Job Type
Full-time
Posted
June 01, 2026
Job Description
The Software Analyst Support role focuses on providing back-end systems support, including CRM troubleshooting and minor scripting work. This position requires a foundational understanding of SQL, XML, and back-end infrastructure to resolve technical issues and enhance system reliability. You will also work closely with clients during workshops and consultations, providing analytical insights and technical assistance. Strong problem-solving skills and a keen eye for detail are essential for this role.
Key Responsibilities
- System Support: Troubleshoot back-end system and CRM-related issues.
- Data Handling: Work with basic SQL queries and XML transformations for reporting and support tasks.
- Client Interaction: Assist in client-facing workshops and consultations, demonstrating professionalism and attention to detail.
- Documentation: Maintain accurate records of system issues, solutions, and change requests.
- Process Improv...