Bancassurance Sales Consultant

Standard Bank Group · Kampala, Central Region, Uganda

Location

Kampala

Job Type

Full-time

Posted

July 14, 2026

Job Description

Job Description
To provide expert advice and support on insurance products to Stanbic Bank customers, underwriters, and brokers. The role involves resolving policy queries, promoting suitable insurance solutions through cross-selling and upselling, and delivering a high-quality customer experience across multiple insurance products.
Actively resolve insurance related queries and complaints from customers in order to provide excellent customer experience as per the requirements from the Bank. Only escalate complex queries to the Team Leader for assistance.
Adhere to the Banks code of conduct in relation to promoting and being a brand ambassador.
Analyse data and information in order to develop and apply self-correcting action within scope, to enable constant fulfilment of customer demand.
As a user, recommend enhancements, innovations and changes to the systems, which would lead to better customer centricity.
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