Location
Chicago
Job Type
Full-time
Posted
May 01, 2026
Job Description
**_RELATIONSHIPS:_**
+ Reports to Bell Captain, and Guest Services Manager.
+ Guests and visitors.
+ Front Office: Guest Relations, Concierge, Front Desk and Valet parking.
**_RESPONSIBILITIES:_**
+ Welcomes guests and familiarizes them with the hotel and facilities.
+ Accompanies guests and delivers luggage to rooms.
+ Answers inquiries.
+ Informs Bell Captains, Guest Services Manager, and or the MOD of any challenges relating to the hotel or guest.
+ Able to give clear directions (Chicago).
+ Delivers packages, guest messages, and newspapers.
+ Informs Managers of guest challenges.
+ Keeps public area and bell storage area clean.
+ Notifies Engineering of any mechanical difficulties throughout the hotel.
+ Alerts Security of any suspicious occurrences or individuals in the hotel.
+ Understands responsibility during all types of hotel emergencies.
+ Provides services in absence of Door Attendant.
+ Attends meetings a...
+ Reports to Bell Captain, and Guest Services Manager.
+ Guests and visitors.
+ Front Office: Guest Relations, Concierge, Front Desk and Valet parking.
**_RESPONSIBILITIES:_**
+ Welcomes guests and familiarizes them with the hotel and facilities.
+ Accompanies guests and delivers luggage to rooms.
+ Answers inquiries.
+ Informs Bell Captains, Guest Services Manager, and or the MOD of any challenges relating to the hotel or guest.
+ Able to give clear directions (Chicago).
+ Delivers packages, guest messages, and newspapers.
+ Informs Managers of guest challenges.
+ Keeps public area and bell storage area clean.
+ Notifies Engineering of any mechanical difficulties throughout the hotel.
+ Alerts Security of any suspicious occurrences or individuals in the hotel.
+ Understands responsibility during all types of hotel emergencies.
+ Provides services in absence of Door Attendant.
+ Attends meetings a...