Benefit Investigation Analyst

Job Description
Day-to-Day:
• Conduct patient benefits investigations and eligibility verifications with national insurance payers and TPAs
• Verify coverage, deductibles, co-insurance, and patient financial responsibility
• Serve as the primary liaison between insurance payers and the sales organization
• Accurately document benefit findings and communicate details to sales representatives
• Support the patient onboarding process through timely and accurate insurance verification
• Respond to benefit-related questions and escalations from sales and internal stakeholders
• Maintain patient records and documentation within Salesforce and internal systems
• Stay current on payer policies, coverage guidelines, and reimbursement requirements
• Ensure compliance with HIPAA and healthcare regulatory standards
• Partner with internal operations and authorization teams to support patient access to therapy

Job Description:
Insight Global is seeking a...