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Bilingual Disability Case Manager Remote Canada

Alight · Canada, Ontario, Canada

Location
Canada
Job Type
Regular
Posted
March 19, 2026

Job Description

Reporting to the Manager, Disability Operations, you are responsible for assisting employees on behalf of the employer when the employee is off work or at risk of being off work for health reasons. The case manager assesses any barriers to a successful and timely return-to-work and engages with stakeholders to implement strategies to address those identified barriers and support return to work or an appropriate alternative plan.

Essential Functions

  • Conduct case assessments, contacting the employee and their direct manager by telephone to explain the disability management process and gather information for assessment purposes.
  • Develop and document an understanding of the situation and the factors supporting as well as inhibiting a successful return to work for the employee.
  • Provide any of the following interventions: more in-depth assessment, medical management interventions, initiation, and coordination of occupational and/or psychological interve...

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