Bilingual Fintech Customer Analytics Analyst

MAJORITY, based in Bogotá, is seeking a Customer Analyst to enhance customer service analytics and operations. The ideal candidate is bilingual in Spanish and English, has experience in data analysis, and excels in communication.

This role involves developing metrics for customer service excellence, monitoring performance, and collaborating closely with the CS team. Applicants should be proactive and eager to implement AI tools. Join a diverse team dedicated to empowering migrants.