Bilingual Logistics- Customer Service Representative

Benefits:

• 401(k)


• Paid time off

About the Role:
Join MKK EXPRESS INC as a Logistics- Customer Service Representative and be a vital part of our dynamic team in Walnut, CA! This role offers a unique opportunity to enhance customer satisfaction while streamlining logistics operations in a fast-paced environment.





Responsibilities:

• Manage customer inquiries and provide timely solutions to logistics-related issues.


• Coordinate shipments and track deliveries to ensure on-time performance.


• Maintain accurate records of customer interactions and transactions.


• Collaborate with warehouse and transportation teams to optimize logistics processes.


• Assist in resolving discrepancies and ensuring customer satisfaction.


• Provide support in preparing shipping documentation and invoices...