Bilingual Patient Care Specialist Remote

Become a vital part of Apollo Applied Research as a Bilingual Patient Care Specialist. This full-time remote role focuses on enhancing patient communication and providing education on medical cannabis treatment.
At Apollo, we strive to support patients in accessing medical cannabis to alleviate chronic health conditions. You will nurture partnerships, streamline communication, and maintain high standards for patient care. Join a team of dedicated professionals committed to influencing positive health outcomes across Canada.
Key Responsibilities:
• Address patient concerns to gather detailed health histories
• Educate patients about their cannabis prescriptions remotely
• Maintain knowledge standards with the Patient Care Team
• Coordinate with Booking team for patient journey simplicity
• Facilitate follow-ups and schedules for appointments
Requirements:
• Bilingual in English and French, with strong communication skills
• Undergraduate degree or diploma i...