BPO Supervisor- Assistant Manager International Bank

NTT DATA- Hiring for International Banking BPO Supervisor / Assistant Manager- in Gurgaon- Permanent Role

Mode of Work: Work from Office

Shift: US Shift (Night Shift)

Work Location: Gurgaon, Sector 48

Candidate with banking industry will be considered only

Key Responsibilities:

1. Team Management: Supervise and lead a team of Financial Transactions Analysts and Settlement and Reconciliation Analysts.

2. Provide guidance, training, and support to team members to ensure high performance and professional development.

3. Conduct regular team meetings to review performance, address issues, and communicate updates.

Variance Monitoring and Resolution:

1. Oversee the identification, monitoring, and tracking of variances to ensure timely resolution.

2. Ensure all reconciliations ...