BPO Training Specialist — New Hire & Upskilling Coach

Teleperformance is seeking a Trainer in Malaysia, specifically in Bayan Lepas. In this vital role, you will support the Customer Service team by providing training and ensuring performance standards are met. Ideal candidates should have a Bachelor's Degree or equivalent experience, at least 2 years of training experience in a BPO, and proficiency in both Malay and English. Responsibilities include facilitating training sessions, conducting assessments, and collaborating on curriculum adjustments.
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