Break-Fix Operations Specialist

Xerox in Cebu City, Philippines, is seeking a Break Fix Management Specialist responsible for overseeing Break Fix Work Orders and Sales Orders while ensuring customer service level agreements are met. The role involves collaboration with various teams, monitoring orders, and communicating service-related updates. Candidates should hold a Bachelor's degree and possess at least 2 years of customer service experience. Strong communication and problem-solving skills are essential, along with proficiency in Microsoft Excel.
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