Job Description
Job Roles and Responsibilities
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(Please use bullet points or styles provided below)
• Provides install / repair services for Voice and/or Data Service at customer’s premise in
addition to install and troubleshoot additional connected devices
• Acts as the primary technician for aerial and outdoor cabling lay out
• Accountable in ensuring that a Permit is secured for gated premises
• Follows the procedures as documented in the operating and standards manual
• Ensures the service provided meets with customer’s requirement and/or Company standards
• Answers or refers customer inquiry on general services/products provided by the Company
• Performs shift, mid-night or standby duty as schedule
• Ensures resources in field are managed such as tools, vehicle and SLI materials
• Drives the service vehicle
• Assists the Senior on indoor cabling lay out
Job Qualifications
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